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Customer Service Executive - MNC - Jurong East


HR FOCUS
4 days ago
Posted date
4 days ago
N/A
Minimum level
N/A
Location : Jurong East, West Region

Salary: Up to $4,000 per month

Industry: Industrial Equipment Supply

Work Week: 5 Days - 8.30am to 5.30pm

Responsibilities

Coordinate and process inquiries through the business, liaising with internal personnel
and customers, achieving customer expectations and deadlines
Create commercial quotations
Execute, support and monitor orders till shipment including coordination with manufacturing facilities and sub-suppliers
Enter quotes/ orders, retrieve customer information, stock status information
Work closely with Application Engineers to provide customers with technical support and solutions on electrical equipment during quotation/ order stage
Deliver on agreed KPI Metrics (sales, quotes/ orders, customer feedback, hit rate ...)
Work closely with client to resolve conflicts and design changes before they become significant delays
Support Sales in close cooperation with the corresponding interface areas as production, engineering and quality

Requirements

Diploma or "A" Level or equivalent

Customer Service with order management experience
Minimum of three years' experience with proven records
Hands-on experience in SAP preferred
Proficient in verbal and written English.
Customer focused attitude (Responsiveness, Accurate & Customer Friendly)
Proficiency in office management software (MS Office, MS Project, others)
Independent and result-oriented style of working
Ability to work under pressure & willingness to learn

Please APPLY NOW with detail updated resume in Microsoft Word Format (.doc) and must include the following informations:

Personal Particulars (with short residence address)
Education
Work experiences (period of employment & job duty) in point forms
Reasons for leaving each employment
Expected salary
Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)
Related tags
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JOB SUMMARY
Customer Service Executive - MNC - Jurong East
HR FOCUS
Singapore
4 days ago
N/A
Full-time

Customer Service Executive - MNC - Jurong East