Industry: Home Services (Compliance-Driven)

Are you someone who enjoys talking to people, thrives in a fast-paced environment, and takes pride in offering excellent service? If so, we'd love to meet you.

We are looking for a confident, friendly, and detail-oriented Customer Service Officer to join our growing team. You'll be the first point of contact for our customers - and the voice they trust for fast, accurate, and caring support.

Key Responsibilities

Respond to customer enquiries via phone, WhatsApp, email, and in-person visits

• Offer clear, friendly assistance and guide customers with confidence
• Handle order processing, appointment scheduling, and follow-ups
• Accurately document details from each customer interaction
• Work closely with our internal team to resolve issues and improve service flow
• Support general admin tasks to keep our operations running smoothly

What We're Looking For

• Fluent in English and at least one other official language of Singapore
  (to serve our diverse customer base effectively)
• Confident and comfortable holding conversations with all types of customers
• Able to manage multiple tasks and remain calm under pressure
• Strong written skills to record key details accurately after each conversation
• Experience in cabin crew, hotel front desk, ticketing, or sales is highly valued
• A professional appearance and warm, approachable personality
• A natural problem-solver who puts the customer first, always

Why Join Us?

• Be part of a growing, compliance-focused company with a strong reputation
• Work in a supportive team that values initiative, professionalism, and care
• Enjoy learning opportunities, clear structure, and meaningful customer interactions
• Make a real impact - you're not just answering questions; you're solving problems that matter

If you're ready to take on a customer service role where people actually appreciate your help -
Apply now and let's talk.