For Employers
Customer Service Coordinator / Officer [Logistics / Freight / Automotive]


STAFFKING PTE. LTD.
a day ago
Posted date
a day ago
N/A
Minimum level
N/A
Benefits:
  • Comprehensive Remuneration Package
  • Candidate with experience in Logistics / Freight / Automotive industry are welcome to apply!
  • Multiple Location


Job Scope:
  • Serve as the primary point of contact for customer inquiries via phone, email, or in person
  • Provide accurate information on products, services, policies, and procedures
  • Handle and resolve customer complaints and issues in a timely and professional manner
  • Process orders, forms, applications, and requests efficiently
  • Coordinate with internal departments (e.g., sales, logistics, technical support) to address customer needs
  • Maintain and update customer records in the system accurately
  • Monitor customer satisfaction and follow up on feedback to improve service quality
  • Support the team in achieving service targets and key performance indicators (KPIs)
  • Assist in preparing service reports and documentation when required
  • Continuously improve knowledge of company products and services to provide better support


Job Requirements:
  • Candidate with relevant working experience will be an advantage
  • Candidate is comfortable working on weekends and/or shift


To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)
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JOB SUMMARY
Customer Service Coordinator / Officer [Logistics / Freight / Automotive]
STAFFKING PTE. LTD.
Singapore
a day ago
N/A
Full-time

Customer Service Coordinator / Officer [Logistics / Freight / Automotive]