Working hours: Mon - Fri (8am - 5pm) & Alt Sat (8am - 12pm)

• Assist with daily warehouse tasks to improve service quality, inventory control, and operational efficiency.
• Support customer service by ensuring prompt, reliable service and quickly addressing any issues.
• Apply best practices across service standards, operations, and customer care.
• Oversee CRM activities, conduct internal reviews, and plan relevant follow-ups.
• Continuously learn and apply knowledge to improve operations and grow professionally.
• Keep accurate customer records, including quotes and approvals.
• Manage shipping documents (e.g., Customs, Tradenet).
• Handle monthly invoicing to customers.
• Take initiative, boost productivity, and assist with additional duties when needed.
• Resolve customer concerns quickly and keep them updated on services and new products.
• Work with managers to plan account strategies.
• Help grow the customer base through upselling and cross-selling.
• Understand and meet key customers' specific needs while tracking market trends.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270