Guest Service Officer (Transit Lounge)
PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD.
7 days ago
Posted date7 days ago
N/A
Minimum levelN/A
Job Descriptions
Requirements
- Coordinating and attending to all guest service operations and information requests from guests
- Greet, receive and bid farewell to guests at the front reception counter.
- Collect payment from guests at the front reception counter before letting them enter the lounge.
- Assist customers with their internet access requirements.
- Arrange shower facility for customers.
- Carry out regular checks of all areas of the lounge, such as the food counter, shower room, toilet, and internet area to ensure cleanliness and tidiness at all times and the functionality of all facilities.
- Maintain the customer satisfaction level to Company's target(s) set from time to time and conduct continual improvement to achieve the highest customer satisfaction level.
- Assist in handling ad hoc projects as assigned
Requirements
- Relevant experiences in hotel or hospitality are an advantage
- Outgoing, presentable with good interpersonal and communication skills
- Able to work independently and under pressure
- Excellent command of spoken and written English
- Required to perform shift work (Morning, Afternoon, and Night)
- Will be required to work on weekends, Public Holidays with long-standing hours
JOB SUMMARY
Guest Service Officer (Transit Lounge)
PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD.
Singapore
7 days ago
N/A
Full-time
Guest Service Officer (Transit Lounge)