Customer Service Executive
CHEF WORKS PTE. LTD.
14 days ago
Posted date14 days ago
N/A
Minimum levelN/A
Sales Coordinator in showroom and support team members to complete orders for clients.
Monday to Friday (9am to 6pm)
CRITICAL ACCOUNTABILITIES
EDUCATIONAL QUALIFICATION/S
Essential:
PERSONAL CHARACTERISTICS AND BEHAVIOURS
Monday to Friday (9am to 6pm)
CRITICAL ACCOUNTABILITIES
- Meets and greets walk in showroom customers (assists customers with selection of product, record sales in ERP systems and filing of bank receipts and delivery notes)
- Build rapport and maintain good relationship with corporate customers, understands their needs and provide professional pre-sales and post-sales services in order to explore further business opportunities
- Handle daily in-coming sales calls enquiries and support sales executive (records new customers who walk in & inform sales supervisor via a weekly spreadsheet)
- Fills out required embroidery forms for client embroidery
- Generate sales invoices, quotes & packing lists & Help prepare customer orders & packing
- General upkeep of display in Showroom
- Check incoming stock/embroidery and stock transfer
- Update regularly embroidery Spreadsheet
EDUCATIONAL QUALIFICATION/S
Essential:
- Excellent communication skills, both written and verbal English. Verbal communication skills in one other language preferred Ability to provide legible written communication in English.
- Competent with Microsoft office programs
PERSONAL CHARACTERISTICS AND BEHAVIOURS
- Must be service oriented
- Significant attention to details and organised
- Demonstrate honesty and integrity in all actions.
- Demonstrate accountability towards responsibilities.
- Develop constructive and cooperative working relationships with fellow Team Members.
- Possess a self-disciplined, highly motivated and energetic personality.
JOB SUMMARY
Customer Service Executive
CHEF WORKS PTE. LTD.
Singapore
14 days ago
N/A
Full-time
Customer Service Executive