Job Summary:

• Salary details: $1600-$2800

• Working Days and Hours: 2 rotating shifts

8am to 5pm; 11am to 8pm; 9am to 6pm (Swing Shift)

5 days (40 hours) per week, including weekends and PH

• Location of work: West Area

• Key Company Benefits: Permanent ,AWS + 2- 3 months Performance Bonus, Stable Career with Growth

Job Responsibilities:

The jobholder is responsible to the Nurse Manager in performing all administrative, secretarial and operational duties using specific knowledge of medical terminology and hospital procedures to achieve patient service quality.

Primary Job Duties and Responsibilities (80%)

Admission / Discharge / Transfer of patients

§ Pulling of patient from areas of admission

§ Assist nursing staff to prepare and coordinate clerical work for patient admission / discharge / transfers (step-down care, Senja etc.) as per hospital policy and procedure

§ Record, update and check completeness of patient's data / admission / discharge / transfer in medical records / electronic systems/ register book

§ Daily entry of ward charges, patient diets, clinical requirements etc

§ Schedule / confirm patient diagnostic appointments (with / without preparations) / surgeries / consultations / re-admission and discharged TCU

§ Notify necessary parties on patient discharge as per policy and procedure

Administration / Operational Duties

§ Responsible for ordering non-medical supplies (stationary, forms, educational pamphlets etc.)

§ Order re-supply of consumables, when necessary, under direction of nursing staff

§ Dispatch and retrieve correspondences, forms, documents, mails and specimen to / from appropriate departments via pneumatic tube, porter, e-mail, fax or by hand

§ Perform book-keeping duties for medical records, case notes, correspondences, reports, invoices and phone directory etc

§ Assist in getting support services from other units such as BME, CSS, OSS, ES, MRO, ambulatory service etc. where appropriate

§ Keep updated on SOPs / HAPs relevant to job scope and hospital emergency situations

§ Attend Inpatient Service Associate meeting

Reception

§ Function as a receptionist who greet visitors, ascertain purpose of visit and direct them to appropriate staff

§ Handle enquires and requests from external and internal customers, ensuring good visit experiences

§ Answer, screen and direct telephones calls to appropriate staff

§ Ensure tidiness of front counter, functionality of routine equipment in ward, availability of relevant documents / forms / notes and replenishment of informational materials in ward

Secondary Duties and Responsibilities (20%)

§ Assist with or participate in work process / quality improvement projects/ special assignments forward when required

§ Assume any duties / responsibilities as assigned by Nurse Manager

Job Requirements:

• Minimum GCE N Levels with 1 year of working experience in customer service

• Training will be provided to the candidate with good attitude and no experience.

• Excellent interpersonal and communication skills, able to work with all levels of staff

• Strong passion to serve the patients

• Willing to work 2 rotating shifts, including weekends and public holidays

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Routray Prajnya (Lilly)

Reg No: R1873296

MCI Career Services Pte Ltd

EA Licence:06C2859