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Customer Service Executive (Operations)


BAN SOON HUAT TRANSPORT TRADING
19 days ago
Posted date
19 days ago
N/A
Minimum level
N/A
Job Description:
  • Provide administrative support to the Operations Team
  • Handle customer's inquiry (phone calls/emails) and delivery schedules.
  • Provide quotation to the customers and resolve any potential issues with the orders
  • Assist with route planning and deploy job orders to drivers via in-house system meticulously
  • Ensure all job orders are completed satisfactorily and timely
  • Follow up and update system on vehicles LM/LG cert expiry date, annual LTA inspection date
  • Arrange equipment, loading/unloading schedules and requirements
  • Any other Ad-hoc duties assigned.

Job Requirements
  • Possess at least a GCE 'O'-level certification
  • Excellent customer service, communication and interpersonal skills
  • Able to communicate comfortably via telephone, WhatsApp and email with customers
  • Proficient in MS Office and excellent administrative and organizational skills
  • Highly motivated, self-driven and able to handle work pressure
  • Proactive, positive working attitude, strong problem-solving skills, meticulous, willing to take up challenges.
  • Able to multi-task, embrace change and innovate in a fast-paced environment
  • Fluency in English and Mandarin (to liaise with mandarin speaking clients)
  • Good and dynamic team player
  • With experience in lorry crane industry
  • Available to start work immediately or on short notice preferred

Location: Woodlands

Work Week: 5.5 Days (Mon-Fri 8.30am - 5.30pm, Sat 8.30am - 12.30pm)

Please indicate the below information in your resume:
  • Current & Expected Salary
  • Reason(s) for leaving
  • Notice Period / Availability to commence work

Short-listed candidate will be notified. All applications will be treated with the strictest confidence.
Related tags
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JOB SUMMARY
Customer Service Executive (Operations)
BAN SOON HUAT TRANSPORT TRADING
Singapore
19 days ago
N/A
Full-time

Customer Service Executive (Operations)