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Customer Service Executive (Freight Forwarding Co./Changi South)


TEMPSERV PTE. LTD.
3 days ago
Posted date
3 days ago
N/A
Minimum level
N/A
  • Handle existing customers - Collaborate with other departments within the company to provide seamless logistics solutions for our customers.
  • Provide quotations to customers and follow-up to secure business / activate shipments.
  • Coordinating receipt and record of import / export / Cross trade via air or sea shipments.
  • Liaising with origin and destination offices / agents for shipments arrangement.
  • Liaising with origin and destination offices on air / sea-LCL consolidation program.
  • Shipment arrangements / follow-up and provide updates to customers.
  • Liaising with other departments, making sure operation runs smoothly.
  • Ensuring that shipments are handled smoothly and intermediate issues are solved.
  • Ensure all documentation is accurate and up to date, including bills of lading, commercial invoices, and other necessary paperwork.
  • Check / collate documents and send them to OPS Team for billing.
  • Insurance related matters - purchase insurance, follow-up on claims (if any).
  • Provide customers support to Sales persons for their new potential clients when they are out of office.
  • Back-up for fellow teammates when they are absent.
  • Any other adhoc duties assigned.


Requirements:
  • Possess Diploma/Degree in related discipline
  • Good knowledge of International Logistics Services
  • Minimum 2 years of relevant experience
  • Independent and team player with strong self-initiatives and communication skills


5 day work week

Changi South Area

Freight forwarding Co.

Interested candidates, please forward a detailed resume as MS Word format to hr@tempserv.com.sg

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063
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JOB SUMMARY
Customer Service Executive (Freight Forwarding Co./Changi South)
TEMPSERV PTE. LTD.
Singapore
3 days ago
N/A
Full-time

Customer Service Executive (Freight Forwarding Co./Changi South)