• Welcome and greet all visitors including tenants and their guests.

• Oversee the concierge counter and handles all tenants/residents/guests' inquiries.

• Handle complaints and suggestions with professionalism.

• Assist in administrative support to management office whenever necessary.

• Ensure visitors are signed in and out via Trace-Together and/or visitor management books.

• Assist and handle all types of deliveries such as parcels, food, documents, etc.

• Notify hosts that their guests have arrived.

• Direct visitors to their meeting venue.

• Refuse entry to persons who have not been pre-registered or where the host is not contactable.

• Answer and respond to incoming calls and emails.

• Ensure Lobby & Reception comply with Covid-19 Safe Management Measures.

• Keep the reception area clean and tidy.

• Handle other general ad-hoc duties as assigned.