Customer Service Executive
5 days to apply
MEDIALINK PRINTING SERVICES PTE. LTD.
25 days ago
Posted date25 days ago
N/A
Minimum levelN/A
- Play an active role to support Salespersons in projects such as industrial printing, publishing, premium gifts, events and exhibition.
- Create Job Sheet, arrange colour proofs and mock-up, ensure timely and accurate follow-up to customers' requests, and liaise with customers on finished artwork and production schedule.
- Actively monitor work in progress, coordinate internally with planning department for press & finishing material requirements and logistics department for distribution of finished goods.
- Follow through the assigned the projects / job orders to have them executed and delivered according to customers' requirements.
- Monitor quality on finished goods and service and collect feedback if necessary.
- Deliver service excellence, and continuously enhance customer satisfaction and provide consistent quality service.
- Diligently handle paperwork such as sample filing and purging of old jobs.
- This job is based in the office and may occasionally require the incumbent to meet clients together with salesperson at clients' office to discuss about project requirements.
- Possible Career progression into sales role
Requirements:
- Entry level Diploma/ Degree Holders are welcome
- Be able to communicate in English and Mandarin as the incumbent needs to liaise with Chinese speaking personnel from China more effectively
- Independent individual who needs minimum supervision and ability to work in a fast paced environment
- Excellent organisation skills, strong analytical and problem solving skills
- Pleasant personality with good interpersonal and communication skills
- Responsible, self-motivated, customer service oriented and strive to meet deadlines
- Candidate must be willing to work in Loyang area
JOB SUMMARY
Customer Service Executive
MEDIALINK PRINTING SERVICES PTE. LTD.
Singapore
25 days ago
N/A
Full-time
Customer Service Executive
5 days to apply