Assistant Operations & Customer Service Manager

ASEANET MANPOWER CONSULTING PTE. LTD.
4 days ago
Posted date4 days ago
N/A
Minimum levelN/A
ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.
We connect outstanding people with the best Innovative Companies.
ASEANet Manpower Consulting offer different specialisms including:
Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist
you with your desired career path.
Contact us for a FREE Consultation.
We believe that YOUR SUCCESS - IS OUR MISSION.
Our client are looking for next team members to join their growing team:
Job Responsibilities:
• \tBe the direct focal point and direct link with customers on all customer issues
• \tProvide strong leadership in customer related issues
• \tOversee the Operation and Customer Service function of the Company
• \tEnsure smooth coordination between the Operation & Customer Service team for on time delivery
• \tResponsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
• \tMaintain a high degree of account management and control
• \tMaintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality, timely delivery, and support.
• \tOther responsibilities that may be delegated or stipulated by Management.
Job Requirements:
• \tAt least a diploma or degree in any field
• \tOperational ability in a diverse environment
• \tExceptional customer-facing skills
• \tReadiness to demonstrate a proactive attitude.
• \tExcellent verbal and written communication skills.
• \tWorking experience of more than 3 years with managerial or supervisory experience
Chua Mui Khim
( EA Registration Number : R22104766)
ASEANet Manpower Consulting Pte Ltd
(Co Reg : 202141565E / EA License: 21C0866)
We regret to inform that only shortlisted candidates will be notified
We connect outstanding people with the best Innovative Companies.
ASEANet Manpower Consulting offer different specialisms including:
Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist
you with your desired career path.
Contact us for a FREE Consultation.
We believe that YOUR SUCCESS - IS OUR MISSION.
Our client are looking for next team members to join their growing team:
Job Responsibilities:
• \tBe the direct focal point and direct link with customers on all customer issues
• \tProvide strong leadership in customer related issues
• \tOversee the Operation and Customer Service function of the Company
• \tEnsure smooth coordination between the Operation & Customer Service team for on time delivery
• \tResponsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
• \tMaintain a high degree of account management and control
• \tMaintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality, timely delivery, and support.
• \tOther responsibilities that may be delegated or stipulated by Management.
Job Requirements:
• \tAt least a diploma or degree in any field
• \tOperational ability in a diverse environment
• \tExceptional customer-facing skills
• \tReadiness to demonstrate a proactive attitude.
• \tExcellent verbal and written communication skills.
• \tWorking experience of more than 3 years with managerial or supervisory experience
Chua Mui Khim
( EA Registration Number : R22104766)
ASEANet Manpower Consulting Pte Ltd
(Co Reg : 202141565E / EA License: 21C0866)
We regret to inform that only shortlisted candidates will be notified
JOB SUMMARY
Assistant Operations & Customer Service Manager

ASEANET MANPOWER CONSULTING PTE. LTD.
Singapore
4 days ago
N/A
Full-time
Assistant Operations & Customer Service Manager