Guest Services Officer
2 days to apply

8 ON CLAYMORE
a month ago
Posted datea month ago
N/A
Minimum levelN/A
Job Highlights
Job Description
- Responsible for greeting every guest upon arrival
- Prepare documents and keys required for registration
- Register arriving guests and assign rooms
- Process guests' departures, calculate charges and receive payments
- Make, confirm, cancel and change reservations
- Promptly and courteously attend to telephone calls and text messages, directing as appropriate
- Provide information on hotel facilities and services
- Concierge services including booking activities, dining reservations and transport
- Provide detailed information about points of interest in the area
- Arrange services required for guests with special needs
- Ensure guest special requests are efficiently completed
- Provide direction to guests requiring guidance and offering any further assistance, as required
- Other related duties as assigned by the Front Office leadership team
- Meal allowance provided
- Attractive packages
- Bonus & AWS provided
- 5 days Shift Work
Job Description
- Responsible for greeting every guest upon arrival
- Prepare documents and keys required for registration
- Register arriving guests and assign rooms
- Process guests' departures, calculate charges and receive payments
- Make, confirm, cancel and change reservations
- Promptly and courteously attend to telephone calls and text messages, directing as appropriate
- Provide information on hotel facilities and services
- Concierge services including booking activities, dining reservations and transport
- Provide detailed information about points of interest in the area
- Arrange services required for guests with special needs
- Ensure guest special requests are efficiently completed
- Provide direction to guests requiring guidance and offering any further assistance, as required
- Other related duties as assigned by the Front Office leadership team
JOB SUMMARY
Guest Services Officer

8 ON CLAYMORE
Singapore
a month ago
N/A
Full-time
Guest Services Officer
2 days to apply