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Guest Services Officer


8 ON CLAYMORE
2 days ago
Posted date
2 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
Job Highlights

  • Meal allowance provided
  • Attractive packages
  • Bonus & AWS provided
  • 5 days Shift Work

Job Description

- Responsible for greeting every guest upon arrival

- Prepare documents and keys required for registration

- Register arriving guests and assign rooms

- Process guests' departures, calculate charges and receive payments

- Make, confirm, cancel and change reservations

- Promptly and courteously attend to telephone calls and text messages, directing as appropriate

- Provide information on hotel facilities and services

- Concierge services including booking activities, dining reservations and transport

- Provide detailed information about points of interest in the area

- Arrange services required for guests with special needs

- Ensure guest special requests are efficiently completed

- Provide direction to guests requiring guidance and offering any further assistance, as required

- Other related duties as assigned by the Front Office leadership team
Related tags
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JOB SUMMARY
Guest Services Officer
8 ON CLAYMORE
Singapore
2 days ago
N/A
Full-time

Guest Services Officer