Job Description -

. Responsible for providing coordination and other administrative assistance to Sales Department to ensure smooth day-to-day operation of sales and business development

• Effectively manage a large number of incoming enquiries on all e-commerce platforms and social media channels, phone calls, and ensure that issues are resolved both promptly and thoroughly.

• Process all digital sales orders placed on e-commerce platforms and social media channels

• Identify and assess customers' requirements and needs

• Keep records of all customer interactions

• Enhance customers' experience to all social media platforms

• Communicate with IT, sales and operation departments to fulfill orders

• Assist on research, implementation and coordination on all online sales and marketing strategies and ad campaigns

• Provide copywriting for all online sales and marketing strategies and ad campaigns

• Assist in inventory management and stock replenishment. Upkeep and make visible data to all stakeholders

• Provide administrative and operational support

Job Requirements -

• Min 'O' level or similar and relevant experience

• Possess positive customer service orientation

• Good communication and interpersonal skills

• Possess pleasant personality

• Proactive, team player and sales-oriented

. Positive attitude, hardworking and willing to learn