Our client, a leading MNC Asset Management Firm, is seeking for a hands-on Service Desk Engineer to support day-to-day IT operations and ensure smooth service delivery across our corporate systems.

What You'll Do:

• Provide technical support for desktops, laptops, and mobile devices (Windows, Mac, iOS, Android).
• Help manage and troubleshoot network equipment (LAN, WAN, Wi-Fi).
• Support tools like Azure Virtual Desktop, Microsoft Intune, Citrix, and financial apps like Bloomberg.
• Assist with office IT infrastructure including CCTV, video conferencing, etc.
• Work with vendors for services, procurement, and hardware/software issues.
• Handle IT onboarding/offboarding for staff.
• Maintain IT inventory and perform system checks.
• Apply patches and updates on time.
• Verify IT-related invoices.
• Support personal devices used for work access (remote desktop, cloud tools).

Job Requirements:

• Strong experience with Windows 10/11 support.
• Good knowledge of networking and mobile device support.
• Familiarity with remote desktop tools and virtual environments.
• Exposure to financial services tools is a plus.
• Comfortable working independently in a fast-paced environment.
• Willing to work early shifts (from 8:00 AM SGT) when needed.
• Able to do weekend/public holiday support on a rotating schedule.
• Minimum 2 years in IT support (Level 1 or 2), ideally in a mid-sized or financial company.