Transport provided from Jurong West, Jurong East, Lakeside, Serangoon, Woodlands, Bukit Panjang, CCK

Location: East

Responsibilities:

• Create sales orders for processing.
• Respond to customer order inquiries and follow up with additional questions when needed.
• Follow up with customers to ensure satisfaction and identify future needs.
• Address and resolve customer complaints by gathering and analyzing relevant information.
• Verify certificates of analysis/compliance and apply the appropriate inspection status.
• Prepare, generate, and distribute order confirmations and daily reports.
• Collect sales data and research potential distributors and competitors.
• Maintain a database of customer contact information.
• Organize and manage a filing and retrieval system for easy access to documents

Requirements:

• At least 1 year working experience as customer service role in 3PL logistics industry
• Experience in SAP

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to audrey.chng@cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883