Customer Service Receptionist

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED
18 days ago
Posted date18 days ago
N/A
Minimum levelN/A
Key Responsibilities:
Customer Service at Reception
Greet and support customers, delivery staff, and vendors with a courteous and professional attitude.
Ensure the reception area remains clean, organized, and welcoming for all visitors.
Address customer inquiries regarding delivery status, scheduling, and services offered.
Inventory Control
Conduct daily verification of on-site items against the previous day's inventory.
Ensure all items are in their designated locations.
Accurately update and complete the inventory log for the respective shift.
Material Requisition and Replenishment
Assess daily replenishment needs from inventory checks and email request for approval.
Verify the delivery of materials requested and track their arrival.
Customer Relations
Coordinate the receipt and proper handling of incoming packages. Ensure packages are logged, securely stored, and promptly delivered to customers.
Inspect packages for damage upon receipt, ensuring that all items meet the required standards before processing for delivery.
Marketing Initiative
Use persuasive communication to encourage potential customer to engage the services and highlight the benefits they will receive.
Develop marketing campaigns designed to drive sales and enhance brand visibility.
Customer Service at Reception
Greet and support customers, delivery staff, and vendors with a courteous and professional attitude.
Ensure the reception area remains clean, organized, and welcoming for all visitors.
Address customer inquiries regarding delivery status, scheduling, and services offered.
Inventory Control
Conduct daily verification of on-site items against the previous day's inventory.
Ensure all items are in their designated locations.
Accurately update and complete the inventory log for the respective shift.
Material Requisition and Replenishment
Assess daily replenishment needs from inventory checks and email request for approval.
Verify the delivery of materials requested and track their arrival.
Customer Relations
Coordinate the receipt and proper handling of incoming packages. Ensure packages are logged, securely stored, and promptly delivered to customers.
Inspect packages for damage upon receipt, ensuring that all items meet the required standards before processing for delivery.
Marketing Initiative
Use persuasive communication to encourage potential customer to engage the services and highlight the benefits they will receive.
Develop marketing campaigns designed to drive sales and enhance brand visibility.
JOB SUMMARY
Customer Service Receptionist

S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED
Singapore
18 days ago
N/A
Full-time
Customer Service Receptionist