Customer Service Officer / Executive (1-2yrs exp/Nitec/Concierge/Shift)
Job post no longer accepts applications
REICH CONSULTANCY PTE. LTD.
8 days ago
Posted date8 days ago
N/A
Minimum levelN/A
Responsibilities:
Requirement:
Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.
EA License Number: 17C8690
Please Provide:
1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments
We regret that only shortlisted candidates will be notified.
- Greet and assist shoppers, tenants, and visitors with inquiries about mall amenities, promotions, events, and store locations.
- Provide concierge services such as gift wrapping, shopping assistance, lost-and-found handling, and wheelchair/stroller loans.
- Assist customers with loyalty program registrations, redemptions, and promotional campaigns.
- Handle customer feedback, complaints, and escalate issues to the appropriate departments when necessary.
- Answer phone calls and respond to emails or social media inquiries related to mall services and promotions.
- Maintain a professional and welcoming concierge counter appearance.
- Support administrative tasks, including report writing and data entry for customer service logs.
Requirement:
- Minimum Nitec / Diploma in Business Administration or any relevant field.
- At least 2 years of experience in customer service / concierge / front lobby / hospitality.
- Proficient in MS office
- Strong communication and interpersonal skills
- Able to work shift hours.
Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.
EA License Number: 17C8690
Please Provide:
1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments
We regret that only shortlisted candidates will be notified.
JOB SUMMARY
Customer Service Officer / Executive (1-2yrs exp/Nitec/Concierge/Shift)
REICH CONSULTANCY PTE. LTD.
Singapore
8 days ago
N/A
Full-time
Job post no longer accepts applications
Customer Service Officer / Executive (1-2yrs exp/Nitec/Concierge/Shift)
Job post no longer accepts applications