Associate Specialist, Order Management & Customer Support (1 year) #HHLT
5 days ago
Posted date5 days ago
Entry / JuniorMinimum level
Entry / JuniorR1763413
EA Personal Registration No.R1763413
Salary: up to $2800 + 1 month completion bonus
Duration: 1 year contract
Location: Bendemeer Road
Working hour: 5.5-days work week
Duration: 1 year contract
Location: Bendemeer Road
Working hour: 5.5-days work week
Mon to Fri: 9am to 6pm
Sat : 9am to 1pm
Roles and responsibilities:
✔ Take and process customer orders (phone/WhatsApp/email).
✔ Update orders accurately in the system.
✔ Track orders and keep customers updated until delivery.
✔ Use tracing tools to input frame details for remote orders.
✔ Update orders accurately in the system.
✔ Track orders and keep customers updated until delivery.
✔ Use tracing tools to input frame details for remote orders.
✔ Answer questions about orders, deliveries, and products.
✔ Solve customer issues and handle complaints professionally.
✔ Work with logistics and sales teams to ensure smooth deliveries.
✔ Manage order updates and resolve any disputes quickly.
✔ Solve customer issues and handle complaints professionally.
✔ Work with logistics and sales teams to ensure smooth deliveries.
✔ Manage order updates and resolve any disputes quickly.
Requirements:
- Min Higher NITEC /Diploma/Degree in Opticianry or a related field.
- Min1-3 years of experience in order fulfillment, or customer service roles.
- Possessing a certificate in Opticianry
If interested, please email me at biopharma@recruitexpress.com.sg or telegram @alexgohhl
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Alex Goh Hock Leong (CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
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Alex Goh Hock Leong (CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
JOB SUMMARY
Associate Specialist, Order Management & Customer Support (1 year) #HHLT
Singapore
5 days ago
Entry / Junior
Contract / Freelance / Self-employed
Associate Specialist, Order Management & Customer Support (1 year) #HHLT