Responsibilities:

• Manage customer orders, inquiries, and complaints through the hotline.
• Make calls to follow up on issues, orders, or complaints to ensure customer satisfaction.
• Resolve customer inquiries and complaints in accordance with standard operating procedures, escalating to the appropriate operations team for prompt resolution when necessary.
• Maintain up-to-date information on processes, products, price lists, etc.
• Any other duties given by supervisor.

Requirements:

Minimum Nitec and above

Have Call centre exp/ Customer Service or Have order processing exp

Working hours:

5 days work week (Monday-Friday, 8.30am-5.30pm)

Interested candidates please send a copy of your resume in MS Word to

recruitment@recruitexpress.com.sg

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599