<strong>Job Description</strong><br><ul> <li>Handle customers' queries (via telephone / email) escalated from Call Centre</li> <li>Handle queries from walk-in customers</li> <li>Handle first level troubleshooting with regard to the Internet e-services</li> <li>Escalating complex queries for superior's intervention</li> <li>Engaging customer in change management campaigns</li> <li>Suggest improvements arising from feedbacks or interaction with the customers</li> <li>Submit daily report in a timely manner</li></ul>

ST ENGINEERING E-SERVICES PTE. LTD.

Job Description Handle customers' queries (via telephone / email) escalated from Call Centre Handle queries from walk-in customers Handle first level troubleshooting with regard to the Int...