Customer Service Assistant
Job post no longer accepts applications
9 days ago
Posted date9 days ago
Entry / JuniorMinimum level
Entry / JuniorJob Description
Job Description
Job Requirement
Job Description
- Attend to telephone enquiries and provide front-line service to walk in customers for sales and repair of air-con spare parts, equipment and accessories, reserve stock where necessary
- Responsible for preparing delivery orders, generate invoices, debit and credit notes and documentation for parts return process; ensure up-to-date filing and perform regular back-up where necessary
- Exercise due care and diligence in the retrieval and receipt of parts; ensure accurate and timely update to the Service information system and SAP
- Assist in the consolidation of revenue collected and submission to finance department on a daily basis
- Assist to conduct regular stock check; prepare periodic sales, inventory and progress report and feedback (quality issues, technical) to the superior
- Contribute to team effort by accomplishing related results as needed to achieve final organisation goals
- Protect operations by keeping sensitive information confidential
- Understand DSP's Internal Control Guidelines, the relevant policies and procedures pertaining to your job function and execute the controls conscientiously
- Perform any other duties as assigned by superior
Job Requirement
- Minimum GCE 'N' / 'O' level
- Good communication & customer service skills
- Able to work independently with minimum supervision
- Computer literate, knowledge in Microsoft applications a must
JOB SUMMARY
Customer Service Assistant
Singapore
9 days ago
Entry / Junior
Full-time