Job Highlights:

Nearest MRT: Jurong East

Working hours: Rotating shifts (afternoon & night)

Job description:

• Deliver excellent customer service to callers by understanding caller's needs.
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries.
• Book or reschedule appointments based on caller's request.
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation.
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved.

Job requirements:

• Minimum Diploma and Degree in a relevant field.
• Willing to work on rotating shifts, including public holidays and weekend.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing) 
EA 05C3053