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Customer Relations Officer - Jurong #HZO
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EA License No.: 99C4599
3 months ago
Posted date
3 months ago
Mid-levelMinimum level
Mid-level
R2197564
EA Personal Registration No.
R2197564

Salary: Up to $4K + Transport allowance 
Location: Jurong Island with company transport 

Job Scope: 

  • Open and maintain customer accounts
  • Process customers’ orders and periodic follow up on orders with regular customers
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Collect customer information to identify and assess customers' needs in order to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Keep records of customer interactions, process customer accounts and file documents
  • Contribute to team effort by accomplishing related results as needed

Job Requirements: 

  • Min. Diploma/ Degree in Chemistry / Chemical Process Technology / Applied Chemistry
  • Preferably 1-2 years of working experience in sales administration, customer service, logistic or shipping department

For interested applicants, please send your updated resume to: melissa@recruitexpress.com.sg

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

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JOB SUMMARY
Customer Relations Officer - Jurong #HZO
Singapore
3 months ago
Mid-level
Full-time