Senior/Patient Service Associate, Call Centre
Job post no longer accepts applications
![Company logo (non-clickable)](/_next/image?url=%2Fapi%2Fimageproxy%3Furl%3Dhttps%3A%2F%2Fstatic.mycareersfuture.gov.sg%2Fimages%2Fcompany%2Flogos%2F81450246f436fb995fedcf9331a2c856%2Fsengkang-general-hospital.png&w=3840&q=75)
Sengkang General Hospital Pte. Ltd.
a month ago
Posted datea month ago
N/A
Minimum levelN/A
Job Description
You will provide quality and personalized one-stop information service for the Hospital. This includes handling general enquiries and managing outpatient appointments through phone, email, web chat, as well as other online platforms.
Requirements
• GCE 'N' Level / GCE 'O' Level with at least 1 year of relevant experience or NITEC in Service Skills preferably
• Experience in call centre, customer service or healthcare industry will be advantageous
• Excellent team player with strong interpersonal and communication skills
• Customer-oriented and highly adaptable in a dynamic and fast-paced environment
• Proficient in Microsoft Office applications
• Able to commit to rotating shifts, including weekends & public holidays
You will provide quality and personalized one-stop information service for the Hospital. This includes handling general enquiries and managing outpatient appointments through phone, email, web chat, as well as other online platforms.
Requirements
• GCE 'N' Level / GCE 'O' Level with at least 1 year of relevant experience or NITEC in Service Skills preferably
• Experience in call centre, customer service or healthcare industry will be advantageous
• Excellent team player with strong interpersonal and communication skills
• Customer-oriented and highly adaptable in a dynamic and fast-paced environment
• Proficient in Microsoft Office applications
• Able to commit to rotating shifts, including weekends & public holidays
JOB SUMMARY
Senior/Patient Service Associate, Call Centre
Sengkang General Hospital Pte. Ltd.
![Company logo (non-clickable)](/_next/image?url=%2Fapi%2Fimageproxy%3Furl%3Dhttps%3A%2F%2Fstatic.mycareersfuture.gov.sg%2Fimages%2Fcompany%2Flogos%2F81450246f436fb995fedcf9331a2c856%2Fsengkang-general-hospital.png&w=3840&q=75)
Singapore
a month ago
N/A
Full-time