EARN UP TO $3500 | Customer Service Officer (Contract)
Job post no longer accepts applications
EA License No.: 13C6342
51-100
Staffing and Recruitment
2 months ago
Posted date2 months ago
Entry / JuniorMinimum level
Entry / JuniorKey responsibilities:
- Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
- Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
- Ensure effective and timely follow-up as promised to customers.
- Alert management of issues and concerns that require escalation for complete resolution.
- Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
- Work closely with stakeholders on the service request requirements.
- Deliver service requests within stipulated service standards.
- Undertake projects or other responsibilities as assigned.
Requirements:
- Preferably ’A’ Levels or Diploma holder with relevant working experience.
- Good interpersonal and communication skills.
- Proficient in written and conversational English. Mother Tongue will be advantageous to support
- Possess a pleasant and cheerful disposition.
- Meticulous and detailed-oriented.
- High level of integrity, takes accountability of work and good attitude. Work well independently as well as in a team
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Interested?
Telegram: @woshiys
WhatsApp: +65 98170866
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RecruitFirst Pte Ltd | EA13C6342
Ng Yan Sheng | Outsourcing Team
JOB SUMMARY
EARN UP TO $3500 | Customer Service Officer (Contract)
Singapore
2 months ago
Entry / Junior
Contract / Freelance / Self-employed