Changi North
Client Service Specialist (perm)
$3600 

Responsibilities
•    Develop and foster strong relationship with key account.
•    Serve as the key liaison person between client and internal departments on request and issue resolution.
•    Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
•    Manage, monitor and control stockholding.
•    Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
•    Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
•    Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
•    Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
•    Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan
•    Establish appropriate safety stock level meeting required service levels.
•    Drives continuous improvement initiatives to meet inventory goals
•    Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
•    Effectively use ERP system to manage high number of material SKUs.
•    Review work processes and initiate process improvement plans.

Interested applicants, do send your resume to: jocelynchan@recruitexpress.com.sg or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820