Duration: 1 year (Renewable + convertible to permanent!) 

 

📍Location: Ang Mo Kio

 

🕟 Working hours:

 Training (First 3 Months):

Mon to Thurs  – 8:30 AM to 6:00 PM & Fri – 8:30 AM to 5:30 PM

 

Go LIVE (Taking calls from the public):

o   Shift A: Mon to Thurs – 8:30 AM to 6:00 PM & Fri – 8:30 AM to 5:30 PM

o   Shift B: Mon to Fri – 9:00 AM to 5:30 PM & Sat – 8:30 AM to 1:00 PM

 

💰Salary: up to $2,400/month 

 

📝 Job Description:

* Provide advisories to facilitate the employment of both local and foreign manpower in Singapore, claims and complaints regarding employment disputes, workplace safety etc.

* Actively listen to customers to identify their needs and proffer recommendations/solutions

* Identify issues relating to effectiveness and soundness of policies/procedures relating to the company.   

* Able to sense potential issues that may be life threatening, implication to livelihood. 

* Build and maintain positive trust relationship by engaging customers in open interaction

* Ability to manage concurrent workstreams and work well in a fast-paced environment with constant introduction of new government policies, requirements

 

 

Requirements: 

✅ MUST be Fully Vaccinated with Covid Booster

 

✅  MUST be comfortable to take high volume of calls, 40 to 50 calls per day

 

✅ MUST be comfortable to undergo training and taking assessments  

 

✅ Prior call centre experience would be advantageous 

 

✅ Must demonstrate compassion and understanding for people with potential life-threatening, suicidal, mass retrenchment situations and be able to assess seriousness of such issues. 

 

 

Apply if interested! ☺️

Telegram: @annabellyyy

Whatsapp: +6590902108

 

Annabelle Chua | Outsourcing Team 

EA13C6342