Call Centre Officer (1 or 2 years renewable direct contract - enjoy perm benefits!)

Details:

• Salary: Up to $2800 basic + $100 Transport + Up to $90 KPI incentive + $150 Call Centre allowance + AWS + VB
• 1 or 2 years renewable contract
• Location: Tanjong Pagar (walking dist)
• 5 days work week from Mon-Sun, 8am - 530pm / 830am - 6pm (PH NO WORK) 
• Usually 4 weekdays + 1 weekend, only once a month 3 weekdays + 2 weekends

Duties:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management

Requirements:

• Min Diploma with customer service experience, otherwise, min ITE with call centre experience
• Phone to be kept in the locker
• Fast learner / Book smart 

Interested applicants, please send your resume to 96511559 OR click on the 'Apply Now' button below. We regret to inform that only shortlisted candidates will be notified.

Kristine Tan | R23116401

RecruitFirst Pte Ltd | E.A. 13C6342