Jobscope: 

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary,
  premium paid, beneficiary information

Requirements: 

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.
• Proficient in written and conversational English. 
• Possess a pleasant and cheerful disposition

Nikki Samantha Yeo Jean Yee | RecruitFirst
RecruitFirst Pte Ltd | 13C6342