For Employers
Call Centre Officer, West (1-2 years) Up to 3.5k #HHLT
Job post no longer accepts applications
Company logo - click to visit company page
EA License No.: 99C4599
R1763413
EA Personal Registration No.
R1763413

Location: Kent Ridge
Salary: $2.1k to $3.5k
Duration: 1-2 years


The job holder will support the operations of Call Centre in the following areas but not limited to:

  1. Engagement of residents and community partners to address enquiries about population health services and initiatives and link up with the appropriate team / service where appropriate;
  2. Proactively liaising with teams and community partners to facilitate coordination of community based services for residents
  3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
  4. Assisting residents with community appointment related requests
  5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
  6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
  7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes

Requirements

  • Min Diploma in any field
  • Able to commit for one year and start immediately
  • Open to work extended hours eg weekends
  • Prior customer service skills would be advantaegous

If interested, please email me at alexgoh@recruitexpress.com.sg

Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Related tags
-
JOB SUMMARY
Call Centre Officer, West (1-2 years) Up to 3.5k #HHLT
Singapore
3 months ago
Entry / Junior
Contract / Freelance / Self-employed