Call Centre Officer, West (1-2 years) Up to 3.5k #HHLT
Job post no longer accepts applications
5 months ago
Posted date5 months ago
Entry / JuniorMinimum level
Entry / JuniorR1763413
EA Personal Registration No.R1763413
Location: Kent Ridge
Salary: $2.1k to $3.5k
Duration: 1-2 years
The job holder will support the operations of Call Centre in the following areas but not limited to:
- Engagement of residents and community partners to address enquiries about population health services and initiatives and link up with the appropriate team / service where appropriate;
- Proactively liaising with teams and community partners to facilitate coordination of community based services for residents
- Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
- Assisting residents with community appointment related requests
- Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
- Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
- Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes
Requirements
- Min Diploma in any field
- Able to commit for one year and start immediately
- Open to work extended hours eg weekends
- Prior customer service skills would be advantaegous
If interested, please email me at alexgoh@recruitexpress.com.sg
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
JOB SUMMARY
Call Centre Officer, West (1-2 years) Up to 3.5k #HHLT
Singapore
5 months ago
Entry / Junior
Contract / Freelance / Self-employed