Duties

• Engagement of residents and community partners to address enquiries about population health and initiatives and link up with the appropriate team / service where appropriate;
• Proactively liaising with various teams and community partners to facilitate coordination of community based services for residents
• Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
• Assisting residents with community appointment related requests
• Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
• Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
• Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements

• At least Diploma qualification
• Experience in call centre or service line will be advantageous.

Interested and qualified candidates, please send in your application to ivy.yong@recruitexpress.com.sg

Ivy Yong Shi Mei 

R2198995

Recruit Express Pte Ltd 99C4599