Healthcare Customer Service Agent- 5 days, office hour #HYS
Job post no longer accepts applications
7 months ago
Posted date7 months ago
Entry / JuniorMinimum level
Entry / JuniorR2198995
EA Personal Registration No.R2198995
Duties
- Engagement of residents and community partners to address enquiries about population health and initiatives and link up with the appropriate team / service where appropriate;
- Proactively liaising with various teams and community partners to facilitate coordination of community based services for residents
- Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
- Assisting residents with community appointment related requests
- Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
- Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
- Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.
Requirements
- At least Diploma qualification
- Experience in call centre or service line will be advantageous.
Interested and qualified candidates, please send in your application to ivy.yong@recruitexpress.com.sg
Ivy Yong Shi Mei
R2198995
Recruit Express Pte Ltd 99C4599
JOB SUMMARY
Healthcare Customer Service Agent- 5 days, office hour #HYS
Singapore
7 months ago
Entry / Junior
Full-time