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Healthcare Customer Service Agent- 5 days, office hour #HYS
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EA License No.: 99C4599
2 months ago
Posted date
2 months ago
R2198995
EA Personal Registration No.
R2198995

Duties

  • Engagement of residents and community partners to address enquiries about population health and initiatives and link up with the appropriate team / service where appropriate;
  • Proactively liaising with various teams and community partners to facilitate coordination of community based services for residents
  • Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
  • Assisting residents with community appointment related requests
  • Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
  • Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
  • Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements

  • At least Diploma qualification
  • Experience in call centre or service line will be advantageous.

Interested and qualified candidates, please send in your application to ivy.yong@recruitexpress.com.sg

 

Ivy Yong Shi Mei 

R2198995

Recruit Express Pte Ltd 99C4599

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JOB SUMMARY
Healthcare Customer Service Agent- 5 days, office hour #HYS
Singapore
2 months ago
Entry / Junior
Full-time