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Healthcare Customer Service Agent- 5 days, office hour #HYS
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EA License No.: 99C4599
2 months ago
Posted date
2 months ago
EA Personal Registration No.


  • Engagement of residents and community partners to address enquiries about population health and initiatives and link up with the appropriate team / service where appropriate;
  • Proactively liaising with various teams and community partners to facilitate coordination of community based services for residents
  • Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
  • Assisting residents with community appointment related requests
  • Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
  • Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
  • Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.


  • At least Diploma qualification
  • Experience in call centre or service line will be advantageous.

Interested and qualified candidates, please send in your application to


Ivy Yong Shi Mei 


Recruit Express Pte Ltd 99C4599

Related tags
Healthcare Customer Service Agent- 5 days, office hour #HYS
2 months ago
Entry / Junior