Community Healthcare Customer Service Officer (Backend) *WEST*
Job post no longer accepts applications
8 months ago
Posted date8 months ago
Entry / JuniorMinimum level
Entry / Junior- Engagement of residents and community partners to address enquiries about population health and community rvices and initiatives and link up with the appropriate team / service where appropriate;
- Proactively liaising with teams and community partners to facilitate coordination of community based services for residents
- Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
- Assisting residents with community appointment related requests
- Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
Requirement:
- Min Nitec/Higher Nitec/ Diploma in Health Management/Health Promotion/ Nursing / Allied Health courses or any related field
- Positive attitude with a customer experience mindset
- Highly independent, self-motivated and collaborative in team setting
- Good interpersonal communication and writing skills
- Highly adaptable and good situational judgement.
- Meticulous
- Experience in call centre or service line will be advantageous.
- Open to work extended hours eg weekends
Interested candidate, kindly send a copy of your resume to: jessicafong@recruitexpress.com.sg
Jessica Fong Zhi Tong [R1879124]
Email Address: jessicafong@recruitexpress.com.sg
Recruit Express Pte Ltd
EA Licence No: 99C4599
JOB SUMMARY
Community Healthcare Customer Service Officer (Backend) *WEST*
Singapore
8 months ago
Entry / Junior
Full-time