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Community Healthcare Customer Service Officer (Backend) *WEST*
Job post no longer accepts applications
  • Engagement of residents and community partners to address enquiries about population health and community rvices and initiatives and link up with the appropriate team / service where appropriate;
  • Proactively liaising with teams and community partners to facilitate coordination of community based services for residents
  • Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
  • Assisting residents with community appointment related requests
  • Conduct outbound nudges to encourage enrolment and participation in screening and vaccination


  • Min Nitec/Higher Nitec/ Diploma in Health Management/Health Promotion/ Nursing / Allied Health courses or any related field
  • Positive attitude with a customer experience mindset
  • Highly independent, self-motivated and collaborative in team setting
  • Good interpersonal communication and writing skills
  • Highly adaptable and good situational judgement.
  • Meticulous
  • Experience in call centre or service line will be advantageous.
  • Open to work extended hours eg weekends

Interested candidate, kindly send a copy of your resume to:

Jessica Fong Zhi Tong [R1879124]
Email Address:
Recruit Express Pte Ltd
EA Licence No: 99C4599

Related tags
Community Healthcare Customer Service Officer (Backend) *WEST*
2 months ago
Entry / Junior