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Customer Service Agent (shipment, west) #HMST
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Customer Service Agent
Location: Tuas (company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT)
Duration: 12 month contract , subject to conversion
Mon-Fri 8.15-5.00pm

JOB SCOPE

Process customer orders/enquiries daily by email, fax, or phone call.
Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
Coordinate and correspond to customer/sales on the sales order status.
Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
Handle export shipments for intercompany and direct overseas customers.
Prepare the shipping document for Singapore and export shipment.
Support in investigations of internal / external complains to identify root cause and provide solutions.
Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
Ad-hoc duties assigned by manager.

Requirements:

Logistics knowledge and understanding import/export
Handling chemicals documentations and deliveries.
Able to work in a fast pace environment.
High level of problem-solving skills; Organized, Quality / Meticulous.
Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

How to Apply:
send your resume to: jocelynchan@recruitexpress.com.sg or Telegram me @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

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JOB SUMMARY
Customer Service Agent (shipment, west) #HMST
Singapore
2 months ago
Entry / Junior
Contract / Freelance / Self-employed