The Role

Sales Operations        

• Liaise with customers and/or promoters to seek confirmation on the purchases
• Schedule delivery information and coordinate with agency, warehouse and delivery teams to ensure customers receive purchased items

Sales Administration

• Make sales entries in sales system (JDEdwards)
• Check accuracy of pricing and rectify anomalies according to policies, if any
• Daily Triple match, i.e. match invoice, delivery order against purchase order
• Prepare daily order reports and stock sheet
• Address incomplete deliveries and follow up to ensure completion of deliveries
• Prepare shipping documentation (Export - Commercial Invoice and Packing List)
• Provide support in account receivables where necessary
• Filing and administrative tasks

Customer Service and Sales Enquiries

• Handle sales related emails and calls enquiries 
• Provide sales support to Sales Team

Job Requisites

• Minimum O levels and above
• 1-3 years working experience, preferably in commercial organisation
• Familiar with MS Office and Outlook
• Good command of English and conversant in Mandarin
• Candidates who possess customer service and telephone skills an advantage