Customer Service / Supervisor x 1 pax

Working Days: 5.5 Days Alternate Saturday 9am-6pm / 9am-3pm

Budget : $3,500 - $4,000 + AWS + Bonus + 2 meals provided

Office at Sin Ming Autocity (Ang Mo Kio / Upper Thomson)

Summary:

• Leading customer service team of 4 and perform on ground customer service duties.
• Must be able to figure out new marketing ideas and strategies in attracting new customers and retain current base.

Job Scopes:

• Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
• Work with marketing staffs to figure out marketing plans and strategies.
• Handle phone or walk-in customer's feedback / complaints / inquiries effectively and professionally.
• Maintain an effective communication to ensure customer retention.
• Generate reports and suggest service improvement initiatives and processes.
• Maintain and update appointments for servicing and repairs.
• To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
• Upsell products and services to customers.

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 8093 8699 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |The Supreme HR Advisory EA No: 14C7279