Client Relations Officer Gloria James-Civetta & Co, a well-established law firm, is looking for a Client Relations Officer to manage front-desk operations, deliver excellent client service, and support administrative tasks.

Responsibilities

• Manage incoming phone calls by answering, directing, and diverting calls after hours to ensure smooth communication flow
• Welcome and assist clients promptly and professionally at the front desk to create a positive first impression
• Perform conflict checks and accurately maintain enquiry records to support compliance and client management
• Schedule and coordinate appointments by managing the firm's calendar to optimize time and resource allocation
• Issue receipts and securely save enquiry notes to maintain accurate financial and client records
• Provide general administrative support to assist daily office operations and enhance team efficiency
• Use Microsoft Office applications proficiently to prepare documents and manage information

Preferred competencies and qualifications

• Experience working in a law firm or professional services environment to effectively understand client and firm needs
• Strong communication skills to clearly interact with clients and team members
• Organisational skills to manage multiple tasks and maintain confidentiality in handling sensitive information
• Professional and courteous demeanor to represent the firm positively in all client interactions

• Salary: From S$2.8K/month, negotiable depending on experience.

Interviews via Zoom or in person. Please send your CV to katherine@gjclaw.com.sg. Only shortlisted candidates will be contacted.