IT Support Engineer
TECH GRID ASIA PTE. LTD.
3 days ago
Posted date3 days ago
N/A
Minimum levelN/A
Primary Responsibilities
Onsite Support
Local Data Center
IT Infrastructure
Onsite Support
- Configure, maintain, and support the Windows desktop environment, including hardware/software management, security patches, and health monitoring in line with global standards.
- Provide first-line local and second-line regional technical support, handling incident identification, resolution, and escalation.
- Build strong rapport with help desk customers, ensuring responsive and effective support.
- Manage desktop installations, user account administration, and continuous improvement of IT systems.
- Support general office facilities and related technical needs.
Local Data Center
- Oversee operations for both the local office and Singapore Data Centre.
- Coordinate deliveries, patch cables, install servers, and manage inventory in compliance with global policies and procedures.
IT Infrastructure
- Maintain accurate inventory of all hardware and software assets.
Knowledge and Skills - Required Qualifications:
- 3-5 years of relevant IT support experience.
- Strong customer-focused mindset with dedication to problem resolution.
- Ability to manage multiple projects/issues simultaneously under pressure.
- Hands-on experience with Windows 7/10 and Microsoft Office.
- Excellent organizational, inventory, and desk management skills.
- Clear, detail-oriented communication skills; strong team player.
- Fluent in spoken and written English.
- Experience working in data center environments.
JOB SUMMARY
IT Support Engineer
TECH GRID ASIA PTE. LTD.
Singapore
3 days ago
N/A
Full-time
IT Support Engineer