Job Designation : Help Desk Support officer

Work Location: Mandai

Work Days & Time: Thursday to Monday (08.30 AM to 6.00 PM ), Tuesday and Wednesday is off

Salary: $3150 / Per month

Job Description :

Technical support for notebooks and desktops (Dell, Lenovo, HP and Apple Devices)

. Install, configure and support all Microsoft Windows and Apple MacOS user operating systems.

. Install. Configure and support Microsoft 365 software and Services.

. Install, configure and support 3rd party software.

. Attend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.

. Submit ITSM tickets for all support tasks.