IT SUPPORT ASSISTANT
CHUAN LIM CONSTRUCTION PTE LTD
12 hours ago
Posted date12 hours ago
N/A
Minimum levelN/A
Key Responsibilities
Technical Support
System & Equipment Management
User Support & Training
Administration & Coordination
Technical Support
- Provide first-line support for hardware, software, and network issues via email, phone, or in person.
- Troubleshoot and resolve common problems related to operating systems, productivity software, printers, and peripherals.
- Assist with account setup, password resets, and user access permissions.
System & Equipment Management
- Help install, configure, and maintain laptops, desktops, mobile devices, and other IT equipment.
- Perform routine updates, backups, and system checks.
- Maintain inventory of IT assets, ensuring accurate tracking and documentation.
User Support & Training
- Support new employee onboarding, including device preparation and software setup.
- Provide guidance to staff on using software applications and IT resources effectively.
- Help create and update user guides, FAQs, and support documentation.
Administration & Coordination
- Log, track, and follow up on support tickets following IT procedures.
- Assist in preparing reports on system issues, CCTV monitoring, and IT performance.
- Coordinate with external vendors.
JOB SUMMARY
IT SUPPORT ASSISTANT
CHUAN LIM CONSTRUCTION PTE LTD
Singapore
12 hours ago
N/A
Full-time
IT SUPPORT ASSISTANT