Patient Service Associate

Location: Western Region

Working Hours: 42 hours / 5.5-day work week

Responsibilities

• Reception of appointment and walk-in patients.
• Verify patient details (NRIC & Name) for electronic registration (EPIC, LIS, RIS, POS, BSS).
• Schedule and book appointments, including mammogram registrations via the BSS portal.
• Provide instructions to patients and escort them to rooms as needed.
• Handle customer inquiries with prompt, courteous service.
• Cashier duties, including payment collection, Medisave transactions, and end-of-day reconciliation.
• Apply promotions and discounts in EASIPOS.
• Administrative support, including dispatching reports and maintaining courier records.
• Ensure quality KPIs are met and assist in handling patient relations.

Requirements

• GCE "A"/"O"/"N" levels or NITEC qualification.
• Service-oriented, proactive, and team player.
• Strong multitasking skills in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Focus on service excellence and process improvement.

Apply now and help make a difference in healthcare delivery!
(Only shortlisted candidates will be notified)

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285
Lee Pui Shan I Reg. No: R25157211
Email CV to : jessicalee@envirodynamics.com.sg

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