For Employers
Junior Customer Service Officer


TRITECH SCIENTIFIC PTE LTD
12 days ago
Posted date
12 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
Primary Responsibilities(50%)
  • Prospecting and Lead Generation:

Researching potential clients and generating leads through outbound calls, emails, and other digital channels. Responding to inquiries via phone, email, chat, or in person about products, services, or policies
  • Customer Engagement:

Responding to inbound inquiries, conducting sales pitches, explaining product features, and answering customer questions.
  • Sales Cycle Management:

Guiding prospects through the sales funnel, from initial contact toclosing deals, and managing follow-ups.
  • Relationship Management:

Building and maintaining relationships with both new and existing clientsand identifying opportunities for upselling additional products orservices.
  • Sales Performance:

Achieving monthly sales quotas and targets and accurately tracking salesactivities and metrics using CRM software. Target of S$200K
  • Collaboration:

Working with other sales and marketing teams to share best practices,align on strategies, and ensure customer satisfaction.

Secondary Responsibilities (50%)

General Sales Administration

Processing orders and transactions, including returns,exchanges, and cancellation

Generate DO and Invoices

Prepare Payment Schedule to Supplier

Manage delivery via third party warehouse
Related tags
-
JOB SUMMARY
Junior Customer Service Officer
TRITECH SCIENTIFIC PTE LTD
Singapore
12 days ago
N/A
Full-time

Junior Customer Service Officer