Customer Service Representative

Location: Jurong Island (Company transport provided near Jurong East MRT)
Work hours : 8 am to 4.30 pm (Mon to Fri)
Salary range : $3200 - $3800+ AWS + VB + 15 Days AL

Responsibilities:

• Incumbent reports to the Customer Service Manager in our Sales office
• Assist department's needs and customers' follow-up, preparation of documents and coordinating shipments and insurance declaration of outgoing products
• Process export / import orders and ensure accurate documentation (invoice, packing list, BL, COO, permits).
• Coordinate with forwarders and warehouses for timely shipment.
• Monitor shipments and resolve customs or delivery issues promptly.
• Maintain accurate records and ensure compliance with company policies.
• Communicate with customers and internal teams to provide updates and improve processes.

Requirements:

• Diploma in Logistics or a related discipline
• Experience in export documentation and shipping procedures in Asia Pacific region and order administration are essential
• Minimum 5 years in export or logistics operations and proficiency in SAP is an advantage.
• Must familiar with all 5 Areas: GSAP, ⁠Import & export documentation, ⁠Letter of Credit & bank negotiation, Warehouse and Carrier booking

Interested candidate may contact me and send your resume via:#6585995673 or yilian.supremehr@gmail.com allow us to match you with our Clients. PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume. Lee Yi Lian (Ms) Reg No. R25157768 THE SUPREME HR ADVISORY PTE LTD EA No: 14C7279