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Customer Service Representative


KURARAY ASIA PACIFIC PTE. LTD.
15 hours ago
Posted date
15 hours ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
Responsibilities:
  • Process export/import orders and ensure accurate documentation (invoice, packing list, BL, COO, permits).
  • Coordinate with forwarders and warehouses for timely shipment.
  • Monitor shipments and resolve customs or delivery issues promptly.
  • Maintain accurate records and ensure compliance with company policies.
  • Communicate with customers and internal teams to provide updates and improve processes.

Requirements:
  • Diploma in Logistics or a related discipline or GCE 'A' or 'O' level certificate
  • Experience in export documentation and shipping procedures in Asia Pacific region and order administration are essential
  • Minimum 5 years in export or logistics operations
  • Proficiency in SAP is an advantage
  • Team player with good interpersonal and communication skills
  • Problem-solving skills for shipment and customer service issues.
Related tags
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JOB SUMMARY
Customer Service Representative
KURARAY ASIA PACIFIC PTE. LTD.
Singapore
15 hours ago
N/A
Full-time

Customer Service Representative