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IT support engineer


DC DIGITAL PTE. LTD.
18 hours ago
Posted date
18 hours ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
DUTIES AND RESPONSIBILITIES
  • Provide on-site technical support in customers office, diagnosis and troubleshooting of technical problems
  • Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
  • Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
  • Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients' needs
  • IT asset management and other adhoc duties as assigned

QUALIFICATIONS
  • Bachelor's degree in computer science, IT or related field or equivalent in education and experience
  • Knowledge in Cisco/Meraki routers, switch, access point
  • Knowledge in Microsoft O365, Teams, AD and management tools
  • Knowledge in APC, Zebra, Apple, HP, retail POS, Logitech, Poly products
  • Good coordination and communication skills with internal and external customers
  • Strong analytical and issue resolution skills
  • Strong collaborative and team coordination skills
  • Able to work in a fast-paced environment
  • Be well organized and able to work under pressure
  • Good interpersonal skills with a service orientated approach
  • Be able to work well individually as well as with a team
Related tags
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JOB SUMMARY
IT support engineer
DC DIGITAL PTE. LTD.
Singapore
18 hours ago
N/A
Full-time

IT support engineer