Job Responsibilities:

1. Be familiar with the basic gameplay of the assigned game, monitor online game operations, promptly identify in-game abnormalities, and report them internally.

2. Communicate with players through overseas social media and customer complaint channels, follow up and resolve user inquiries, and improve overseas player satisfaction.

3. Regularly collect reasonable user suggestions, analyze and summarize product and process issues, and produce reports to drive product optimization.

Qualifications:

1. Diploma or above; fluent in English and Chinese.

2. Passionate about games, with personal insights into game products; familiar with overseas games and social platforms.

3. Strong service awareness, able to handle certain work pressure, and willing to work on a shift schedule.

4. Good communication skills, strong sense of professionalism, and team spirit.

Fresh Graduates are welcomed