6723 - Customer Service Executive [up to $3500 + AWS | Service Management | Tuas]
THE SUPREME HR ADVISORY PTE. LTD.
13 days ago
Posted date13 days ago
N/A
Minimum levelN/A
Role:
Customer Service Executive (Up to $3500)
Job scope
https://wa.me/6596420989
WhatsApp: +65 9642 0989 (Han)
Email: supreme.cc.han@gmail.com
Chaw Chiaw Han, Reg No: R22106723
The Supreme HR Advisory Pte Ltd, EA No: 14c7279
Customer Service Executive (Up to $3500)
- Singapore Based (Tuas, Company Transport / Transport Allowance $120 if candidate possess own transport)
- 5 Days work per week (8am to 5pm)
- Salary: $3000 to $3500 + AWS
- Minimum Diploma in Service Management, Business, or a related field. + At least 2 years of relevant experience are preferred.
- Career Progression Opportunities
Job scope
- Respond promptly and professionally to customer inquiries, service requests, and complaints.
- Handle customer feedback or complaints and follow up to ensure resolution.
- Handle customer inquiries and interactions as the primary point of contact via phone, email, and face-to-face communication.
- To receive all enquiries, take note of the caller's particulars such as name, position, Company, telephone and other relevant details for subsequent follow-up by Business Development team.
- Monitor and manage collection schedules and purchase order.
- Provide administrative support related to customer billing, issue service engagement form or eSEF, compliance documentation and consolidate monthly report for customer.
- To maintain and upkeep the filling system and NAV software on all aspects of waste information.
- Assist Customer Service Manager in improving customer satisfaction by gathering feedback and recommending process improvements.
- To update customer database in respect of customers and potential customers.
- Coordinate with internal departments such as operations, logistics, billing and site operations teams to ensure timely waste collection and service delivery as per customer request.
https://wa.me/6596420989
WhatsApp: +65 9642 0989 (Han)
Email: supreme.cc.han@gmail.com
Chaw Chiaw Han, Reg No: R22106723
The Supreme HR Advisory Pte Ltd, EA No: 14c7279
JOB SUMMARY
6723 - Customer Service Executive [up to $3500 + AWS | Service Management | Tuas]
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
13 days ago
N/A
Full-time
6723 - Customer Service Executive [up to $3500 + AWS | Service Management | Tuas]