We are looking for a friendly and reliable Customer Service Assistant (Part-Time / Internship / Student Job) to support our daily client communication and office operations. This role is ideal for individuals who enjoy interacting with people, providing helpful information, and supporting a small, welcoming team.

Responsibilities

• Respond to customer enquiries through phone calls, WhatsApp, and email in a friendly and professional manner.
• Make simple outbound calls to follow up with interested clients and provide course or service information.
• Support day-to-day office operations such as data entry, updating records, and maintaining the client database.
• Assist in preparing quotations, invoices, and coordination paperwork for clients.
• Help schedule appointments, arrange meetings, and coordinate administrative activities.
• Maintain consistent follow-ups with potential and existing clients to ensure smooth communication.
• Provide general administrative and customer support to the team, including other ad-hoc duties as assigned.

Requirements

• Open to undergraduates and recent graduates from any field.
• Good communication skills (both spoken and written).
• Comfortable speaking on the phone and engaging with customers.
• Proficient in Microsoft Office and Google Workspace.
• Friendly, responsible, and service-oriented.
• Able to work independently, organised, and eager to learn.
• Can start immediately; long-term commitment is an advantage.

Location

5-minute walk from Jurong East MRT.

Application

Interested applicants, please email your Resume / CV to: admin(at)sthua.com.sg