Position Name : Help Desk Support Engineer

Work Location : Mandai WildLife Group

Salary : $3150 Per Month

Work Time :8.30am to 6pm (Monday to Friday)

Job Responsibilities:

• Technical support for notebooks and desktops (Dell, Lenovo, HP
• and Apple Devices)
• Install, configure and support all Microsoft Windows and Apple
• MacOS user operating systems.
• Install, Configure and support Microsoft 365 software and
• Services.
• Install, configure and support 3rd party software.
• Attend to all Information Technology Service Management (ITSM)
• tickets and resolve them, with SLA.
• Submit ITSM tickets for all support tasks.

Requirements: Minimum Diploma and Above