Full-time | Singapore | Small startup team

We're a growing SaaS startup building a cloud system for service businesses.

We're now expanding our local team and looking for someone who enjoys working with business owners, helping them succeed using software.

What You'll Do

• Guide new customers to set up and start using our platform (training, onboarding, data setup).
• Provide product demos to potential customers (together with BD).
• Support existing customers through chat, WhatsApp.
• Guide customers on how to apply for relevant government digitalization grants (e.g. CTC, EDG, PSG) and prepare quotation documents.
• Collect feedback and help improve our product.
• Identify upsell opportunities and build long-term customer relationships.

What We're Looking For

• Strong communication skills (English, Mandarin a plus).
• Enjoys solving customer problems and explaining tech in simple ways.
• Able to work independently in a small, fast-moving team.
• Interest in SaaS / business software / small business digitalization.

Salary Range

• Base: SGD 3,000 - 4,000 / month (depending on experience)
• Performance Bonus / Upsell Commission
• Growth Path: can progress to Account Manager / Customer Success Lead

Working Arrangement

• In-office (Pasir Ris)
• Full-time